The assignment of the Trustmark “Confio” has underlying the provision of a system to complaint handling and forwarding.
This system may be owned by the website owner or be used the platform available on this site. It is up to the owner of the Trustmark “Confio” to choose which platform to use and make it available to the consumer.
In addition, it is always guaranteed to the consumer the possibility of still complaining to DECO, through a specific option for this purpose in the Complaints platform on this site.
