The CONFIO trustmark is a guarantee for the consumer that he or she is navigating on and trading on a website that follows best practices in integrity, security, accessibility, privacy and any others resulting from applicable legislation. It also provides a guarantee that consumers have the right to simultaneously submit complaints to DECO which will monitor the dispute mediation process between the consumer and the entity which is the object of the complaint, with a view to achieving a satisfactory outcome.
Look for the CONFIO trustmark on websites you use as a consumer
The main purpose of the CONFIO trustmark is to testify to users and visitors to the website that the entity in question is transparent and reliable and committed to Internet best practices and that the service provided meets the requirements of the CONFIO trustmark’s Code of Conduct and is monitored and audited accordingly.
